Why is EDM different?
As an established London-based cleaning company, we understand high standards, providing exceptional cleaning services and outstanding customer service from our committed, highly trained staff. We also assign a dedicated Contracts Manager to each client and give access to our bespoke online communication and ordering facility.
Below, you’ll find answers to some of the questions we are most frequently asked about our services:
Yes – all of our clients will receive a bespoke service level agreement based on their own requirements, and that includes when we carry out any work. We undertake an initial site visit with one of our experienced Contracts Managers (who you will have access to throughout your contract). Together, we will discuss your needs and recommend the best, most appropriate solution.
Our services are varied; we can offer a regular contract, a one-off clean or specialist service such as an ‘after builders’ clean or high level window clean. Ultimately, our services are tailored to meet your needs. If there is a service you would like that isn’t mentioned on our site, please give us a call on 020 3283 8888 to discuss your requirements.
We run regular audits at each client’s premises to ensure the highest standards are being met at all times, along with one-off spot checks which are all documented through our online management system. More importantly, however, we know that our staff are proud of the job they do, taking great care in delivering a service that is second to none. At EDM, we pride ourselves on the quality of our staff and the care they take in their work.