EDM is a family-run business that has grown over the past two decades. Unlike other specialist commercial cleaning companies in London we take a 360° approach to our work.
This starts at the very beginning, with the way that we recruit, train and reward our valued staff. As an owner-managed firm, we recognise the importance of giving our employees the knowledge and equipment to undertake their roles, not only to a high standard, but which promotes individual job satisfaction. We nurture our cleaning operatives and they in turn deliver a focused, high quality and efficient green cleaning service, of which they can be rightly proud.
We work in partnership with our clients, forming part of the facilities investment – we’re not simply an add-on. Our aim is to make you look good. Our personalised and flexible commercial cleaning programme is bespoke to you and our skilled operatives can work outside of office hours ensuring there is no disturbance to your working day.
Delivering top quality customer service is at the core of everything we do, from the training we provide every one of our employees, to diligently maintaining our ISO accreditations. We have created our own quality control system through which employees can report issues and receive feedback regarding standards. This enables us to take a proactive, responsive approach to any issue raised and drive the best standards to give you total peace of mind.
At EDM we operate a stringent Quality Assurance policy that is tailored to the individual client, whilst maintaining the strict standards of ISO 9001:2000.
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The company operates a strict code of conduct for the adherence of Health & Safety, not just for the protection of our employees, but also for that of our clients and the public.
Understanding the needs of our staff, listening to their ideas and responding to their feedback has created a positive working environment at EDM. The result: a work-force committed to excellence. We support our staff so that they can deliver the best results.
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