Quality Assurance

At EDM we operate a stringent Quality Policy Management System that is tailored to the individual client, whilst maintaining the strict standards of ISO 9001:2000.

We carry out weekly quality inspections across all sites, which are recorded and integrated into our documented quality procedures. This ensures we provide a consistent high level of service, which meets our quality objectives against our prescribed key performance indicators. The system allows us to provide for continuous improvement. Our systems are reviewed monthly and externally audited annually.